Effective Date: February 19, 2025

At Elite Waste Services ("we," "our," or "us"), we are committed to protecting your privacy and ensuring your personal information remains secure. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this Privacy Policy.

• Name
• Email address
• Phone number
• Mailing or physical address
• Payment details (for purchases or billing)
• Preferences, feedback, and other voluntary submissions

• IP address
• Browser type and device information
• Cookies and tracking technologies (used for analytics and service improvement)
• Pages visited, interaction data, and time spent on the website

We collect information through:

• Online forms when you sign up for services, request a quote, or contact us
• Cookies and tracking technologies for analytics and website functionality
• Customer service interactions (phone, email, chat)

Your information is used for the following purposes:
✅ Providing Services: Fulfilling service requests, processing payments, and maintaining customer accounts
✅ Customer Support: Assisting with inquiries and service-related issues
✅ Communication: Sending service notifications, appointment confirmations, reminders, and promotional updates (with consent)
✅ Improving User Experience: Analyzing website traffic and enhancing services
✅ Legal and Security Compliance: Ensuring compliance with laws and protecting our rights

We use industry-standard security measures to safeguard your personal data, including:
🔒 Encryption: Protecting sensitive information during transmission
🔒 Access Controls: Limiting access to authorized personnel only
🔒 Secure Storage: Protecting stored data from unauthorized access

We do not sell or share your personal information with third parties for marketing or promotional purposes.

We may share information only in the following cases:
✅ Service Providers & Contractors: To perform necessary business operations (e.g., payment processing, IT services)
✅ Legal Requirements: If required by law, court order, or to protect our rights, property, or safety

We use cookies and other tracking technologies to improve user experience. You can control cookie settings in your browser.

To opt out of targeted advertising, visit:
📌 Google Ads Settings
📌 Google Signals Opt-Out

📌 Email Opt-Out: Click the "unsubscribe" link in any marketing email.
📌 SMS/Text Opt-Out: Reply STOP to any message to unsubscribe.
📌 Direct Requests: Email team@ews-ky.com to opt out of all communications.

To update or correct your personal data, email us at team@ews-ky.com.

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the new effective date.

If you submit your phone number through a form on our website, you consent to receive text messages as outlined below:

📌 Corrected Opt-in Statement (For Website Forms)

"By submitting this form, you agree to receive text messages (including service notifications, appointment confirmations, payment reminders, and promotional offers) from Elite Waste Services at the number provided. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help. Privacy Policy [https://ews-ky.com/privacy-and-sms-policy] & Terms [https://ews-ky.com/terms]."

✅ This opt-in verbiage meets all carrier compliance requirements and must be added to any form collecting phone numbers on Elite Waste Services’ website.

📌 Service notifications
📌 Appointment confirmations
📌 Payment reminders
📌 Marketing and promotional offers

📌 Message frequency varies based on service interactions.
📌 Standard message and data rates may apply, depending on your wireless plan.

📌 To Stop Receiving Texts: Reply STOP to any message.
📌 Customer Support: Reply HELP for assistance or contact team@ews-ky.com.
📌 For privacy-related inquiries, refer to our Privacy Policy: https://ews-ky.com/privacy-and-sms-policy

📌 Business Name: Elite Dumpsters LLC DBA Elite Waste Services
📌 Email: team@ews-ky.com
📌 Phone: 270-499-9009
📌 Website: https://ews-ky.com/privacy-and-sms-policy